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1. What Is ContactBook?
ContactBook is a cloud-based contact management system that provides a centralized platform for storing, organizing, and sharing contacts. It functions as a collaborative address book where teams can manage contacts together, similar to how files are shared in Google Drive.
Core functionality includes:
- Importing contacts from various sources (Gmail, LinkedIn, etc.)
- Sharing contacts with team members with customizable permissions
- Organizing contacts with custom tags and categories
- Adding notes, attachments, and reminders to contacts
- Syncing contacts across devices (desktop, mobile, tablets)
The platform was specifically designed to solve a common problem with Google’s G Suite: the inability to easily share contacts between team members. ContactBook bridges this gap, allowing businesses to maintain a unified contact database that everyone can access and update.
I find their approach particularly useful for businesses where multiple people need access to the same contact information without resorting to spreadsheets or more complex CRM systems.
2. Who Created ContactBook?
ContactBook was created by LogicWind, a technology solutions provider based in India. The company launched ContactBook in April 2018 as a solution to address the limitations they encountered in Google’s suite of services, specifically the inability to share contacts between team members.
According to their website, the development process began when LogicWind needed an internal tool for sharing contacts. When they couldn’t find a suitable solution on the market, they decided to build their own. After using it successfully within their company, they realized other businesses faced similar challenges and decided to develop it into a full-fledged product.
LogicWind describes themselves as “a group of passionate coders, developers and innovators” who use modern technology to create custom digital solutions. They focus on helping businesses scale, streamline work processes, and boost team productivity through their technology offerings.
The company continues to develop and enhance ContactBook based on user feedback and market needs.
3. How Much Does ContactBook Normally Cost?
ContactBook offers tiered pricing plans with both monthly and annual billing options. The annual plans provide savings of up to 25%.
For team/business use:
- Basic: $1.19 per user/month (billed annually)
- 5,000 contacts
- Up to 50 shared contact groups
- Space sharing for up to 50 users
- Pro: $1.49 per user/month (billed annually)
- 25,000 contacts
- Up to 100 shared contact groups
- Space sharing for up to 100 users
- Pro+: $3.49 per user/month (billed annually)
- Unlimited contacts
- Unlimited shared groups
- Unlimited space sharing
- Google sync
For individual use:
- Individual: $19.99 per year for a single user
All plans come with a free trial period (typically 14 days) with no credit card required, allowing users to test the platform before committing to a subscription.
4. What Are The Benefits Of Using ContactBook?
Using ContactBook offers several key advantages for businesses and individuals managing contacts:
Centralized Contact Management
- All contacts stored in one accessible location
- No more scattered contacts across different platforms or devices
- Eliminates the need for manual exports/imports between team members
Enhanced Collaboration
- Google Drive-like sharing makes collaboration intuitive
- Customizable permissions (view, edit, manage) for different team members
- Real-time updates ensure everyone has the latest contact information
Better Organization
- Custom tags for categorizing contacts by expertise, location, etc.
- Group creation for logical organization of contacts
- Advanced search capabilities to quickly find specific contacts
Cost Efficiency
- More affordable than full CRM systems for contact management needs
- One user mentioned saving “hundreds of dollars” compared to CRM costs
- Eliminates the time cost of manually sharing contact information
I particularly like how ContactBook bridges the gap between simple address books and complex CRMs. For many small businesses, it provides just the right level of functionality without overwhelming users with features they don’t need.
5. What Are The Main Features Of ContactBook?
ContactBook offers a comprehensive set of features designed to streamline contact management:
Contact Sharing & Collaboration
- Share individual contacts or entire groups with team members
- Granular permission settings (view, edit, manage)
- Activity tracking to see who modified contact information
- Multiple workspace support for different teams or departments
Contact Organization
- Custom tags for flexible categorization
- Group creation for logical organization
- Advanced filtering and search functionality
- Duplicate detection and merging
Enhanced Contact Information
- Public notes visible to all team members
- Private notes for personal reference
- File attachments for relevant documents
- Reminders for follow-ups
Integration & Synchronization
- Import from Google, Microsoft, CSV, or VCF files
- Two-way sync with Google Contacts (Pro+ plan)
- Browser extensions for Gmail, LinkedIn, and other platforms
- Mobile apps for iOS and Android
Security & Privacy
- GDPR-compliant data handling
- Secure cloud storage
- No data selling policy
- Automatic backups
The mobile app also includes a business card scanning feature that can extract information directly into your contact database.
6. What Companies And Brands Use ContactBook?
According to their website, ContactBook is used by a diverse range of organizations across various industries. Some of the notable companies and brands mentioned include:
- Financial Services: CRED, Scalable Capital, Northpointe Bank
- Education: University of Alberta, Johns Hopkins University, School District of Philadelphia
- Technology: Gartner, Freshworks
- Healthcare: Various hospital systems (mentioned in testimonials)
- Real Estate: Keller Williams, Mortgage Choice
- Professional Services: Globant, Advantage Sales, Global Payments
- Recruitment Agencies: Indeed and various staffing firms
Their client base appears to be particularly strong in sectors where relationship management is critical, such as real estate, healthcare, and financial services.
The platform also caters to specific use cases like:
- BNI (Business Network International) groups
- Digital agencies managing client contacts
- Nonprofit organizations tracking donors and volunteers
- Educational institutions maintaining staff directories
With over 25,000 users and 1 million+ contacts shared according to their statistics, ContactBook seems to have established a solid user base across various industries.
7. How Have They Benefited From It?
Companies using ContactBook have reported several significant benefits:
Streamlined Contact Sharing
- One marketing manager notes: “Sharing leads with clients is core to our business. We used to export details and give them to each client individually. We now do it effortlessly with ContactBook.”
- Teams no longer need to manually export/import contact information
Improved Information Access
- A senior system administrator reports: “Our 100+ hospital staff always have access to updated contact information – exactly what we needed.”
- Staff can find contact details without asking colleagues
Cost Savings
- One company president states: “Our team literally saved hundreds of dollars by using this service instead of paying for a CRM!”
- Organizations avoid paying for complex CRM features they don’t need
Enhanced Organization
- A realtor mentions: “We moved from messy excel sheets to this amazing platform within minutes.”
- A CTO appreciates being organized: “ContactBook has helped manage contacts for our digital agency. Great platform!”
Operational Efficiency
- Companies report reduced time spent searching for contact information
- Teams can access contacts on any device, including offline access
- Automatic synchronization ensures everyone has the latest information
I’ve noticed that the most commonly cited benefit is the elimination of manual processes for sharing contacts, which seems to translate directly to time savings and improved data accuracy.
8. Does ContactBook Come With A Satisfaction Guarantee?
ContactBook offers a 14-day free trial for all their subscription plans with no credit card required. This allows users to thoroughly test the platform before making any financial commitment.
For their special Lifetime Deal promotions (when available), they provide a 7-day money-back guarantee. According to their terms, if the service doesn’t match your requirements within the first week after purchase, you can email support@contactbook.app for a full refund with no questions asked.
For regular subscriptions, their policy states that you can cancel anytime during the 14-day trial period without being charged. After that, if you cancel your subscription, you won’t be charged for the next billing cycle, but no refunds are provided for the current billing period.
ContactBook also demonstrates commitment to customer satisfaction through:
- Responsive customer support (mentioned in multiple reviews)
- Regular feature updates based on user feedback
- Transparent pricing with no hidden fees
- GDPR compliance and data security measures
This combination of a free trial period and clear cancellation policies helps reduce the risk for new users wanting to try the platform.
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