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1. What Is Hibox?
Hibox is a comprehensive business productivity suite that combines multiple essential business tools into one integrated platform. It functions as a complete ecosystem of apps that most businesses use daily, eliminating the need for multiple separate software solutions.
The platform includes four main components:
- Hibox Business Chat: For team communication, file sharing, and collaboration
- Hi Bot AI: A personal AI assistant that helps with time-consuming tasks
- CRM: For managing sales leads, pipelines, deals, and payments
- Scheduler: For setting up meetings with customers or colleagues quickly
What makes Hibox stand out is how seamlessly these components work together. Instead of jumping between different apps, everything is accessible from one central location. This integration helps teams communicate more effectively, manage projects more efficiently, and stay organized.
I’ve found that having everything in one place significantly reduces the time spent switching between apps and looking for information. The platform is available on both web browsers and mobile devices, making it accessible wherever you work.
2. Who Created Hibox?
Based on my research, Hibox was founded by Mariano Rodriguez Colombelli and Spencer Coon in 2015. According to information from Tracxn, Mariano Rodriguez Colombelli serves as Co-Founder and CEO, while Spencer Coon holds the position of Co-Founder and COO.
The company appears to have started in Buenos Aires, Argentina, and has since grown to serve over 28,000 customers worldwide. Hibox has received funding from investors including Start-Up Chile and Wayra, though specific details about their funding rounds are limited in publicly available information.
It’s worth noting that there are multiple companies with similar names. The Hibox Business Productivity Suite we’re discussing here (hibox.co) should not be confused with Hibox Systems, which was a Finnish company founded in 2005 by Staffan Granholm that offered IPTV solutions and was later acquired by Accedo in 2021.
The current Hibox team has developed their platform with a focus on creating an integrated workspace that combines communication, task management, AI assistance, and scheduling tools. Their goal appears to be simplifying business operations by bringing all these functions into a single, cohesive platform.
3. How Much Does Hibox Normally Cost?
Hibox offers flexible pricing options to accommodate businesses of different sizes:
Free Plan:
- Up to 5 users
- Up to 5 streams (groups)
- 90-day chat and file history
- AI Response Assist
- 100 MB file upload limit
- Mobile app access
Pro Plan:
- $4.50 per user per month (when paid annually)
- Supports more than 5 users (paid per user)
- Unlimited streams (groups)
- Unlimited chat and file history
- Unlimited task creation
- Full 128-bit encryption
- No file size upload limits
- Unlimited file storage
- Advanced features like task templates, multiple workspaces, and auditing reports
Hibox also offers bundle discounts when you combine multiple products from their suite. According to their website, subscriptions are pro-rated by the day, so if you cancel 10 days into the month, you only pay for those 10 days.
In my experience analyzing productivity tools, Hibox’s pricing is quite competitive, especially considering the range of features included in both the free and paid plans. The free plan is generous enough for small teams to get substantial value without paying anything.
4. What Are The Benefits Of Using Hibox?
All-in-One Solution: Hibox eliminates the need for multiple apps by combining chat, task management, AI assistance, scheduling, and CRM into one platform. This saves money on separate subscriptions and reduces the learning curve for team members.
Enhanced Team Collaboration: The integrated communication features make it easy for teams to chat, share files, and have video calls without switching between applications. This creates a more seamless workflow and keeps conversations organized.
AI-Powered Productivity: Hi Bot AI assistant helps automate repetitive tasks like writing emails, translating text, analyzing data, and generating content. I’ve found this particularly useful for quickly drafting responses or creating initial versions of documents.
Improved Task Management: The ability to create, assign, and track tasks directly within conversation streams helps ensure nothing falls through the cracks. The platform also supports subtasks, deadlines, and time tracking.
Simplified Meeting Scheduling: The built-in scheduler makes it easy to set up meetings with team members or external contacts without the back-and-forth emails typically involved.
Cost Efficiency: With plans starting at just $4.50 per user per month (paid annually), Hibox offers excellent value compared to paying for separate chat, project management, and CRM tools.
Secure Communication: All data is protected with 128-bit encryption, ensuring that sensitive business information remains confidential.
Compliance and Accountability: Comprehensive auditing logs and chat history reports provide transparency and help meet compliance requirements for various industries.
5. What Are The Main Features Of Hibox?
- Business Chat:
- Group and individual messaging
- File sharing with drag-and-drop functionality
- Integrated video calling
- Unlimited message history with powerful search
- Emojis, GIFs, and message quoting for dynamic communication
- Task Management:
- Create and assign tasks and subtasks
- Add files, comments, and deadlines to tasks
- Track time spent on tasks
- Create task templates for recurring projects
- Hi Bot AI Assistant:
- Content creation for articles and white papers
- Text translation for multilingual teams
- Text rewriting and improvement
- Research assistance and data analysis
- Email writing assistance
- Video Conferencing:
- One-click video calls with team members
- Screen sharing capabilities
- Create tasks during calls
- File Management:
- Built-in cloud storage
- Integrations with Google Drive and Dropbox
- Customizable folders to organize files
- CRM Functionality:
- Manage sales leads and pipelines
- Track deals and payments
- Organize customer information
- Meeting Scheduler:
- Set meetings with customers or colleagues in a few clicks
- Google and Microsoft calendar integrations
- Mobile Access:
- Android and iOS mobile apps available
- Access to all features on the go
The platform also offers extensive reporting capabilities and compliance tools, including audit logs and chat history reports.
6. What Companies And Brands Use Hibox?
Hibox is used by over 28,000 customers worldwide, ranging from small businesses to large enterprises. Their website showcases several notable organizations that use their platform:
- National Institutes of Health – A major U.S. government agency for biomedical research
- Yamaha – The multinational corporation known for musical instruments and audio equipment
- McKinsey Consulting – One of the world’s most prestigious management consulting firms
- Government of Barbados – A national government entity
- Emtelco – A business process outsourcing company
Additionally, Hibox highlights several industry-specific use cases:
- Consulting firms like Colorado Peak Consulting
- Human Resources departments across various industries
- Real Estate agencies for team coordination and client management
- Sales teams for pipeline management and collaboration
- Marketing agencies like Lievant
- Retail companies like Modern Lantern
The diversity of these organizations demonstrates Hibox’s versatility across different sectors and company sizes. I’ve noticed that companies with remote or distributed teams seem to particularly benefit from Hibox’s integrated approach to communication and project management.
7. How Have They Benefited From It?
Companies using Hibox have reported several significant benefits that have improved their operational efficiency and team collaboration:
Streamlined Communication: Users mention that having all team conversations in one place has reduced email overload and improved response times. One testimonial notes, “Our team moved to Hibox last year and we haven’t looked back. It’s so easy to use.”
Enhanced Productivity: Organizations report spending less time switching between different tools and more time getting actual work done. The task management features help teams stay organized and accountable.
Improved Remote Work Capabilities: Many companies have successfully transitioned to remote or hybrid work models using Hibox as their central collaboration hub. The video conferencing and file sharing features keep everyone connected regardless of location.
Better Project Tracking: The integrated task management system allows managers to easily monitor progress and identify bottlenecks before they become problems.
Simplified Onboarding: Human Resources departments use Hibox to create smoother onboarding experiences for new employees, with all necessary documents and training materials accessible in one place.
Cost Savings: By consolidating multiple tools into one platform, companies have reduced their software expenses. As one user stated, “Moving from a bunch of different tools to just using Hibox has really streamlined our business.”
Enhanced Client Management: Sales teams leverage the CRM features to better track client interactions and sales pipelines, resulting in improved customer relationships and increased sales.
The integrated nature of Hibox seems to be its most valued aspect, with users appreciating how it eliminates the fragmentation caused by using multiple separate tools.
8. Does Hibox Come With A Satisfaction Guarantee?
While Hibox doesn’t explicitly mention a formal satisfaction guarantee on their website, they do offer several risk-reduction measures that demonstrate confidence in their product:
14-Day Free Trial: Hibox provides a 14-day free trial of all their products, allowing you to thoroughly test the platform before committing to a paid subscription. This gives you ample time to evaluate whether it meets your team’s needs.
Pro-Rated Billing: Their subscriptions are pro-rated by the day, which means if you cancel your subscription 10 days into the month, you only pay for those 10 days used. This flexible billing approach reduces the financial risk of trying the service.
Free Plan Option: Hibox offers a completely free plan for teams of up to 5 users, which includes core functionality like chat, basic task management, and AI assistance. This allows small teams to use the platform indefinitely without any cost.
User-Specific Subscription: You can choose which team members have access to specific products, meaning you don’t have to pay for features that certain employees don’t need. This customization helps optimize your investment.
Bundle Discounts: When you combine multiple Hibox products, they offer significant discounts, providing better value for your investment.
I appreciate their transparent approach to pricing and the low-risk entry options they provide. The combination of free trials, pro-rated billing, and a free tier makes it easy for businesses to evaluate Hibox before making a significant financial commitment.
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