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1. What Is Sendapp?
SendApp is an all-in-one marketing platform that enables businesses to create and manage marketing campaigns through WhatsApp, SMS, and Telegram. It allows users to send personalized, advertising, and informational messages to their contacts without requiring advanced technical skills.
The software comes in multiple versions including Desktop, Cloud, and Mobile, offering flexibility in how businesses manage their messaging campaigns. SendApp’s primary focus is leveraging the high open rates of messaging apps (98% compared to email’s 30%) to improve business communication and marketing effectiveness.
I find SendApp particularly valuable for small and medium-sized businesses looking to modernize their customer communication. The platform combines mass messaging capabilities with personalization features and AI-powered chatbots, making it a comprehensive solution for businesses wanting to reach customers where they’re most active – on their messaging apps.
2. Who Created SendApp?
Based on the information available on their website, SendApp appears to be developed and operated by a company that uses the same name for its product. While specific founder information isn’t prominently featured, they present themselves as a dedicated team focused on developing WhatsApp marketing software.
The company maintains the website sendapp.live and provides customer support through the email address info@sendapp.live. They seem to have a global focus, as evidenced by their software being available in multiple languages including English, Italian, Spanish, French, German, and Portuguese.
The organization appears to be actively developing and expanding their product, with various versions (Desktop, Cloud, Mobile) and integrations available. Their emphasis on continued development is demonstrated through their recent introduction of AI features into the platform, showing an ongoing commitment to enhancing the software’s capabilities and keeping pace with modern marketing needs.
3. How Much Does SendApp Normally Cost?
SendApp offers several pricing tiers for its Desktop version with a one-time payment model:
Free Version:
- 7-day trial
- 20 massive submissions
- Access to basic features
- No ongoing fees
Professional Version:
- $90 one-time payment (forever)
- 200 massive submissions
- All basic features included
Business Version:
- $199 one-time payment (forever)
- Unlimited massive submissions
- Full feature access
Connect Version:
- $299 one-time payment (forever)
- Unlimited massive submissions
- Complete access to all features and integrations
All paid plans include zero cost per message, which is a significant advantage over many messaging platforms that charge per message. The one-time payment model makes SendApp particularly cost-effective for long-term use compared to subscription-based competitors.
4. What Are The Benefits Of Using Sendapp?
Higher engagement rates with marketing messages – SendApp leverages the 98% open rate of chat messages compared to email’s 30%, significantly improving the visibility of your communications.
Time-saving automation for repetitive messaging tasks like appointment reminders, offers, and updates. The scheduled messaging feature lets you set up campaigns in advance that run even when you’re offline.
Cost efficiency with the one-time payment model and zero cost per message, unlike many platforms that charge for each message sent.
Expanded reach through the ability to send messages to numbers not saved in your address book, broadening your marketing potential.
24/7 customer support via AI-powered chatbots that can answer customer questions automatically based on your business information.
Regulatory compliance features like automatic unsubscription options to meet privacy regulations.
Versatile content creation with the built-in photo editor and access to royalty-free images.
Multiple communication channels including WhatsApp, SMS, and Telegram in one platform.
I particularly value SendApp’s comprehensive approach that handles everything from contact management to message creation and delivery tracking in a single solution.
5. What Are The Main Features Of Sendapp?
Messaging Capabilities:
- Mass message sending to contacts not in your address book
- Message scheduling for automated campaigns
- Personalized message creation with text, images, emoji, videos, and links
- Multi-channel support (WhatsApp, SMS, Telegram)
Contact Management:
- Contact import from CSV, TXT, or Google Contacts
- Custom address book creation and organization
- Automatic enrollment via keywords
- Link and QR code registration options
- Automatic unsubscription capabilities
AI and Automation:
- ChatGPT-powered smart bot for customer inquiries
- AI training via URL, text, PDF, and XML sitemap
- Customizable automated responses
- Learning AI that improves with edits
Content Creation Tools:
- Built-in photo editor
- Stock photo library access
- Message templates
Analytics and Reporting:
- Detailed sending reports
- Campaign performance tracking
Integrations:
- WordPress and WooCommerce plugins
- Shopify and PrestaShop integration
- Zapier, Make, and Pabbly connectivity
- Google Sheets integration
- WhatsApp API options
6. What Companies And Brands Use Sendapp?
While SendApp doesn’t prominently feature a client list of major brands on their website, they do include testimonials from business professionals who have implemented the platform in their marketing strategies. These include:
- Mark Andreson – A social media marketing professional who reports increasing sales through WhatsApp marketing
- Monica Romano – Another social media marketer who highlights SendApp’s value for online shopping businesses
- Rosanna Eller – A marketing professional who claims nearly 250% increase in registrations after launching SendApp campaigns
The software appears to target primarily small and medium-sized businesses across various industries. Based on the features and testimonials, SendApp likely serves:
- Retail and e-commerce businesses using WhatsApp for customer communication
- Service providers needing appointment reminders and booking confirmations
- Marketing agencies managing client communication campaigns
- Small businesses without dedicated technical teams
Their website mentions the platform is “used by millions of people,” suggesting a substantial user base across different business sectors.
7. How Have They Benefited From It?
Based on testimonials featured on their website, SendApp users have experienced several significant benefits:
Increased sales performance – Mark Andreson reports that his business “was able to increase our sales with new interlocutors” shortly after beginning WhatsApp marketing with SendApp.
Dramatic boost in registrations – Rosanna Eller claims “an increase of almost 250% in registrations and even more in terms of interest” after launching SendApp campaigns.
Improved customer-centric approach – Monica Romano highlights how SendApp has been “fundamental to our business ideal for online shopping” by putting the customer at the center of their strategy.
Time efficiency – Users benefit from automation features that handle repetitive messaging tasks, freeing up time for other business activities.
Enhanced customer engagement – The high open rate of messaging apps compared to traditional email marketing helps businesses achieve better visibility and response rates.
I find it particularly compelling that users report not just incremental improvements but substantial growth in key metrics like registrations and sales. The ability to reach customers through their preferred messaging channels clearly creates a more direct and effective communication pathway than traditional marketing methods.
8. Does Sendapp Come With A Satisfaction Guarantee?
While their website doesn’t explicitly mention a satisfaction guarantee or refund policy, SendApp offers several ways to reduce the risk for potential customers:
- Free 7-day trial with 20 massive submissions included, allowing users to test the platform thoroughly before purchasing
- One-time payment model rather than recurring subscriptions, eliminating the risk of ongoing charges for a service that doesn’t meet expectations
- Transparent pricing structure with clearly defined feature sets for each tier
- Comprehensive help documentation including video tutorials to ensure users can maximize their success with the platform
- Multiple language support to accommodate international users
The free trial is particularly valuable as it gives businesses a chance to test all the core functionality in their actual work environment before making any financial commitment. I appreciate this approach as it shows confidence in their product while giving potential customers the opportunity to verify that the software meets their specific needs.
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