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1. What Is Live2.ai?
Live2.ai is a social commerce platform that helps brands transform their websites with interactive shopping experiences. It focuses on showcasing user-generated content (UGC) and turning social proof into direct sales opportunities.
The core offerings include:
- Shoppable Social Wall – displays UGC from multiple social platforms
- Social Stories – creates Instagram-like story experiences on your website
- Interactive Shoppable Videos – enables in-video shopping experiences
- Connected TV Commerce – extends shopping to television platforms
I find this tool particularly valuable for brands struggling to convert social media engagement into actual sales. The platform essentially bridges the gap between social media browsing and e-commerce transactions, making the customer journey more seamless.
The platform automates content sourcing, rights management, and publishing to reduce manual work while boosting customer trust through authentic user content.
2. Who Created Live2.ai?
Live2.ai was created by Woovly India Pvt Ltd, as indicated at the bottom of their website. The company appears to be a specialized SaaS provider focused on interactive video integration and content solutions for brand websites.
While their website doesn’t provide specific information about the founders or leadership team, they present themselves as a certified SaaS platform with expertise in video integration and content solutions. Their focus seems to be on creating engaging shopping experiences that bridge social media and e-commerce.
The company appears to have a strong presence in India based on the “Pvt Ltd” designation, but they serve brands globally as indicated by their reach across 76+ countries. Their certification badges suggest they maintain quality, security, and performance standards in their service delivery.
The copyright information states “© 2025, Woovly India Pvt Ltd. All Rights Reserved,” confirming their ownership of the Live2.ai platform.
3. How Much Does Live2.ai Normally Cost?
Live2.ai offers multiple pricing tiers to accommodate businesses of different sizes:
Trial: $0/month
- 10 Shoppable Videos
- 1,000 views
- Free CDN
Starter: $39/month
- Best for brands with under 200K monthly website visitors
- 100 Shoppable Videos
- 10,000 views
- Overage: $6 per 1,000 additional views
- Free CDN
Growth: $99/month
- Best for brands with under 500K monthly website visitors
- Unlimited Shoppable Videos
- 100,000 views
- Overage: $5 per 1,000 additional views
- Free CDN
Enterprise: Custom pricing
- Best for brands with more than 1M monthly website visitors
- Unlimited Shoppable Videos
- 500,000 views
- Overage: $4 per 1,000 additional views
- Premium Multi CDN
The pricing is structured around video content volume and views, making it scalable for growing businesses.
4. What Are The Benefits Of Using Live2.ai?
Increased Trust and Engagement: Live2.ai brings authentic user-generated content to your website, which boosts brand credibility. Their statistics show a 207% increase in brand trust and 175% more engagement when using their solutions.
Higher Conversion Rates: By making content shoppable and reducing friction in the buying process, they claim to deliver 247% more conversions. Interactive videos specifically show a 197% higher conversion rate.
Reduced Bounce Rates: Social Stories feature has demonstrated a 21% decrease in bounce rates and a 116% increase in session time, keeping customers on your site longer.
Streamlined Content Management: Their platform automates UGC sourcing, approvals, and publishing, eliminating manual tracking and reducing team dependencies.
Better Customer Experience: The one-step product discovery makes shopping more intuitive for customers.
I particularly value how this solution addresses the common problem of social media engagement not translating to sales. By bringing the social experience directly to your e-commerce site, you’re keeping customers in your ecosystem instead of losing them to social platforms.
5. What Are The Main Features Of Live2.ai?
Shoppable Social Wall
- Showcases UGC from 10+ social platforms
- Automates content rights management
- Provides one-step product discovery
- Includes built-in data compliance
Social Stories
- Creates Instagram-like stories on your website
- Adds product tags for instant shopping
- Engages users with polls, Q&A, countdowns, quizzes & GIFs
- Drives daily active user engagement
Interactive Shoppable Videos
- Enables in-video shopping without leaving the content
- Includes integrated CMS for content management
- Auto-syncs prices and captures first-party data
Additional Services
- Connected TV Commerce across 76+ countries
- Social Media Management with unified dashboard
- One-on-One Video Calling for personalized assistance
What impresses me most is the integration capabilities – Live2.ai works with major e-commerce platforms like Shopify, WooCommerce, Magento, BigCommerce, and Salesforce Commerce Cloud. This makes implementation much simpler for most online retailers.
6. What Companies And Brands Use Live2.ai?
Live2.ai serves a diverse range of brands across multiple industries. Their website showcases numerous company logos that use their platform:
Major brands include:
- Henkel – A global consumer goods company
- Swisse – Health and wellness brand
- Enamor – Fashion and lingerie company
- Pee Safe – Personal hygiene brand
- Drools – Pet food company
- Toothsi – Dental care brand
Industry-specific clients across:
- Fashion – House of Rare, Drape Story
- Beauty & Personal Care – Iiida Naturals
- Home Decor – Floating Walls
- Jewelry – Multiple boutique brands
- Electronics – Various retailers
- Automotive – Specialty providers
Their client list shows they serve both established global corporations and growing direct-to-consumer brands. I noticed a strong presence of Indian brands in their portfolio, which makes sense given the company’s base in India, but they clearly serve international clients as well.
The platform appears particularly popular with brands that have strong visual products and active social media communities.
7. How Have They Benefited From It?
Brands using Live2.ai have experienced significant measurable benefits across key performance metrics:
Engagement Improvements:
- 175% more engagement with Shoppable Social Wall
- 408% better engagement with Interactive Shoppable Videos
- 4x more time spent on site with video content
- 116% increase in session time using Social Stories
Conversion and Sales Growth:
- 247% more conversions overall
- 197% higher conversion rates with shoppable videos
- 60% increase in click-through rates
Trust and Brand Perception:
- 207% higher brand trust by displaying authentic UGC
- 21% decrease in bounce rates, showing improved content relevance
These impressive statistics suggest real business impact. What I find most valuable is how the platform seems to address the entire customer journey – from initial engagement through to purchase decision. The combination of authentic UGC with seamless shopping functionality appears to be particularly effective.
For many brands, the improved session time and reduced bounce rates alone would justify the investment, as these metrics directly influence search rankings and advertising efficiency.
8. Does Live2.ai Come With A Satisfaction Guarantee?
While their website doesn’t explicitly mention a satisfaction guarantee or money-back policy, Live2.ai offers several approaches to reduce risk for new customers:
Free Trial Option: They provide a $0/month trial plan with 10 shoppable videos and 1,000 views, allowing you to test the platform before committing financially.
Transparent Pricing: Clear pricing tiers with specific feature sets help ensure you know exactly what you’re getting before purchase.
Support Resources: They offer a Help Center/Support Documentation section to assist with implementation and usage.
Integration Assistance: Their platform integrates with major e-commerce systems like Shopify, Magento, and WooCommerce, reducing technical implementation risk.
Certification Standards: They highlight their certification as a SaaS platform with focus on quality, security, and performance.
I appreciate that they offer the free trial option, as this allows businesses to test the platform’s impact on their specific audience before investing. The scalable pricing also means you can start small and expand as you see results, which is another form of risk mitigation.
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