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1. What Is ToChat.be?
ToChat.be is a comprehensive WhatsApp business tool platform that helps companies maximize their WhatsApp marketing and customer service capabilities. It provides multiple solutions for integrating WhatsApp into business websites and marketing strategies.
At its core, the platform offers customizable WhatsApp widgets that can be embedded on websites to facilitate direct customer communication. But it goes far beyond basic chat widgets.
The platform functions as an all-in-one WhatsApp business solution with several key components:
- WhatsApp widgets for website integration
- Lead management tools and CRM features
- Marketing automation capabilities
- Booking and payment systems through WhatsApp
- Analytics and tracking for WhatsApp interactions
I find it particularly useful that ToChat.be works with virtually all major website platforms including WordPress, Shopify, Wix, and many others. This makes it accessible to businesses regardless of their existing tech stack.
The platform serves over 20,000 WhatsApp businesses, with significant monthly growth, suggesting strong market adoption.
2. Who Created ToChat.be?
ToChat.be was created by CHATWITH.IO SOLUCIONES SL, a company based in Madrid, Spain. According to their website, they operate under the tax identification number (NIF) B42935981.
One of the key people mentioned on the platform is César Martin, who appears to be a prominent representative of the company. He’s featured as a contact point for those seeking demos of their WhatsApp Widget and CRM solutions.
The company has developed a solid reputation in the WhatsApp business tools sector, focusing specifically on creating solutions that help businesses leverage WhatsApp for marketing, sales, and customer service.
While their website doesn’t provide extensive background on the founding team or company history, they’ve built a substantial user base of over 20,000 businesses. This indicates they’ve been operating successfully in this space for some time.
I appreciate that they’ve maintained a strong focus on their core WhatsApp business tools rather than diversifying into too many different services. This specialization has likely helped them develop deeper expertise in WhatsApp integration solutions.
3. How Much Does ToChat.be Normally Cost?
ToChat.be offers a straightforward pricing model with an affordable entry point. Their basic plan starts at just $5 per month, which they note is a locked-in price for early adopters that may increase in the future.
For those looking for lifetime access without recurring payments, ToChat.be also offers a Lifetime Deal pricing option through AppSumo. This gives users unlimited usage with no monthly fees.
Here’s what’s included in their pricing:
- Unlimited widgets
- Unlimited agents
- Unlimited leads
- Unlimited websites
- White label options
- All available features
According to their FAQ, they do not offer a free plan. However, the $5 monthly option can be canceled anytime, making it low-risk to try.
For businesses needing more robust functionality, they offer a premium plan that unlocks additional features like campaigns for reaching more people. Unfortunately, the specific price for this premium tier isn’t explicitly stated on their website.
I find their pricing quite reasonable compared to other WhatsApp business tools on the market, especially considering the unlimited nature of their offerings.
4. What Are The Benefits Of Using ToChat.be?
Using ToChat.be offers businesses several significant advantages for their WhatsApp marketing and customer service strategies:
Enhanced Customer Communication – The WhatsApp widgets make it effortless for website visitors to initiate conversations with your business. I’ve found this dramatically reduces friction in the customer journey compared to traditional contact forms.
Increased Conversion Rates – By meeting customers on their preferred messaging platform, businesses typically see higher engagement and conversion rates. The direct, personal nature of WhatsApp communication builds trust faster than email.
Streamlined Lead Management – All customer interactions are organized in one CRM system, allowing businesses to track conversations, update lead status, and manage follow-ups efficiently.
Marketing Automation – Scheduled messages, reminders, and bulk messaging capabilities save significant time and ensure consistent customer communication.
Multi-Agent Support – Unlimited agent accounts mean businesses can organize their team by department, language, or specialty without additional costs.
Comprehensive Analytics – Track performance of WhatsApp widgets, monitor agent effectiveness, and integrate with Facebook and Google Analytics for deeper insights.
Multi-Platform Compatibility – Works with virtually all major website platforms and CRMs, eliminating compatibility concerns.
The unlimited nature of their offering is particularly valuable for growing businesses that don’t want to worry about hitting usage caps or paying for additional users.
5. What Are The Main Features Of ToChat.be?
ToChat.be offers an impressive array of features designed to maximize WhatsApp’s business potential:
WhatsApp Website Integration
- Customizable chat widgets for websites
- Compatible with major platforms (WordPress, Shopify, Wix, etc.)
- QR code generator for offline marketing
Lead Generation Tools
- Pre-chat forms to collect visitor information
- FAQ integration to answer common questions
- Polls and surveys for customer feedback
Marketing & Automation
- Bulk messaging capabilities (with WhatsApp API)
- Scheduled reminders and automated messages
- Campaign management similar to email marketing platforms
Payment & Booking Solutions
- Link to Pay feature for WhatsApp and Instagram payments
- Booking system integration for scheduling appointments
- Mini WhatsApp Store functionality
Analytics & Tracking
- Google Ads and Facebook Ads tracking
- Agent performance metrics
- Conversion tracking and reporting
Advanced Business Tools
- Automated Google My Business review collection
- Video landing page creation
- Webhook support for integration with Zapier, Make, and Pabbly
- White Label CRM options for agencies
I particularly value their powerful webhook functionality, which allows businesses to connect WhatsApp data with virtually any other business system, creating truly customized workflows.
6. What Companies And Brands Use ToChat.be?
While ToChat.be doesn’t specifically showcase named client logos or case studies on their website, they do mention serving over 20,000 WhatsApp businesses with continued monthly growth of approximately 900+ new clients per month.
Based on their feature set and marketing, ToChat.be appears to serve a diverse range of business types:
- Digital Marketing Agencies – The white label functionality and unlimited website support make it ideal for agencies managing multiple clients
- E-commerce Stores – Integration with platforms like Shopify, WooCommerce, and Magento suggests strong e-commerce usage
- Service Businesses – The booking functionality would appeal to appointment-based businesses like salons, consultants, and medical offices
- Local Businesses – Their Google My Business review feature targets local businesses looking to improve their online reputation
- Entrepreneurs and Creators – The platform specifically mentions supporting creators with their tools
Their international approach is evident through support for multiple languages including Spanish, English, Italian, French, German, and Chinese.
I suspect many small to medium-sized businesses make up their primary user base, as these organizations often need powerful WhatsApp tools but lack the resources to develop custom solutions internally.
7. How Have They Benefited From It?
Companies using ToChat.be have reported several significant benefits to their business operations and results:
Increased Conversion Rates – By making it easier for potential customers to initiate conversations through WhatsApp, businesses have seen higher website visitor-to-lead conversion rates. The familiar WhatsApp interface removes barriers to communication.
Improved Customer Service Efficiency – The ability to manage all WhatsApp communications in one dashboard, with multiple agents handling conversations, has streamlined customer support workflows. This leads to faster response times and better customer satisfaction.
Enhanced Marketing Reach – Businesses leverage the bulk messaging and campaign features to reach customers in a more personal way than email, typically achieving higher open and response rates. The WhatsApp channel often delivers better engagement than traditional marketing channels.
Time Savings Through Automation – The automated messaging, booking systems, and reminders free up significant staff time that would otherwise be spent on manual follow-ups and scheduling.
Better Analytics and Insights – Companies gain clearer visibility into their WhatsApp marketing performance, allowing them to optimize their approach based on data rather than guesswork.
For agencies managing multiple clients, the white label functionality and unlimited website support have opened new revenue streams by offering WhatsApp integration as a service. This creates win-win opportunities for both the agencies and their clients.
8. Does ToChat.be Come With A Satisfaction Guarantee?
ToChat.be doesn’t explicitly mention a satisfaction guarantee or money-back policy on their website. However, they do provide several elements that help reduce the risk for new customers:
Monthly Subscription Option – Their basic plan at $5 per month can be canceled anytime, making it a low-risk way to test the service without a long-term commitment. This essentially functions as a try-before-you-commit approach.
Comprehensive Demo Options – They offer personalized demos of their WhatsApp Widget and CRM solution, allowing potential customers to see exactly how the platform works with their specific business needs before purchasing.
Established Track Record – With over 20,000 businesses using their platform, new customers can feel confident that the service has been vetted by many others.
Transparent Features List – Their website clearly outlines all features and capabilities, helping customers make informed decisions before signing up.
YouTube Channel Resources – They maintain an active YouTube channel with updates, news, and demos, providing additional ways for prospective customers to evaluate the platform.
I appreciate that they provide a low-cost entry point with their $5 monthly plan, which mitigates financial risk for businesses wanting to try their solution.
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