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1. What Is ZeroBounce?
ZeroBounce is an email validation and deliverability service that helps businesses improve their email marketing ROI. With 99% accuracy, it validates email addresses by checking if they’re valid, identifying abuse emails, spam traps, disposable emails, and catch-alls.
The platform offers a suite of email deliverability tools including:
- Email validation (both bulk and real-time)
- Email activity data
- Email scoring
- DMARC monitoring
- Blacklist monitoring
- Email testing tools
- Email finder
- Email warmup
When you use ZeroBounce, you can clean your email lists in just three simple steps – create an account, upload your list, and download your clean list. This helps reduce bounce rates and increase open rates, letting you send campaigns with confidence.
2. Who Created ZeroBounce?
ZeroBounce was created by Liviu Tanase, who serves as the company’s CEO. Liviu is a serial entrepreneur and telecommunications executive with over 14 years of experience in creating, growing, and selling novel technologies.
He has founded five companies and participated in three business exits that created quadruple-digit returns. With master’s degrees in both Entrepreneurship and Business Administration, Liviu focuses on developing unique cultures with an emphasis on breakthrough technologies.
The ZeroBounce team has grown from 10 founding members to nearly 100 professionals worldwide. Key leadership includes:
- George Berar (Board Member)
- Brian Minick (Chief Operating Officer)
- Paul Pintiliescu (Chief Technology Officer)
- Dan Cotet (Chief Product Officer)
- Anne Ghaltchi (Chief Marketing Officer)
Together, they’ve built ZeroBounce into a leading email validation service used by over 400,000 clients globally.
3. How Much Does ZeroBounce Normally Cost?
ZeroBounce operates on a credit-based pricing system with both pay-as-you-go and subscription options. Credits never expire and you’re not charged for “unknown” results.
Pay-as-you-go pricing:
- Starting at $20 USD for 2,000 email validations ($0.009 per credit)
- Volume discounts available (prices drop to $0.00225 per email at 1M+ volume)
Monthly subscription pricing:
- Starting at $18 USD/month (saving up to 18% vs pay-as-you-go)
- Unused credits roll over each month
- Can be canceled anytime
The company also offers an Email Deliverability Suite with tiered plans:
- Freemium: $0/month
- Starter: $49/month
- Team: $99/month (most popular)
- Pro: $249/month
New users get 100 free monthly email verifications when signing up with a business or premium domain, allowing you to test the service before committing.
4. What Are The Benefits Of Using ZeroBounce?
Using ZeroBounce delivers multiple benefits that boost your email marketing performance:
Increased email deliverability – By removing invalid and risky email addresses, more of your messages reach the inbox instead of bouncing or hitting spam folders.
Reduced bounce rates – Clean email lists mean fewer bounces, protecting your sender reputation with email service providers. Case studies show clients reducing bounce rates from 19% to under 1%.
Higher open rates – Sending to verified, active emails naturally increases your open rates and campaign performance.
Protected sender reputation – By removing spam traps and abuse emails, you avoid being flagged as a spammer.
Time savings – The platform cleans 100,000 email addresses in just 45 minutes, making list maintenance fast and painless.
Cost efficiency – You pay only for valid results (not for “unknown” results or duplicate removals).
Data security – SOC 2 Type 2 & ISO-27001 certified with GDPR, HIPAA, and CCPA compliance.
Comprehensive insights – Beyond simple valid/invalid results, you get detailed status codes and location data.
5. What Are The Main Features Of ZeroBounce?
ZeroBounce offers a robust set of features to boost your email marketing success:
Email Validation – 99% accurate verification of email addresses with detailed status codes identifying invalid emails, abuse emails, spam traps, disposable emails, and catch-alls.
Real-time API – Validate emails at the point of collection with 99.99% API reliability and support for 16 programming languages.
Email Activity Data – Learn when users last opened or clicked emails.
Email Scoring – AI-powered assessment of email quality and engagement potential.
DMARC Monitor – Track and manage your DMARC policy to stop email spoofing.
Blacklist Monitor – Regular checks to make sure your domain isn’t on any blacklists.
Email Testing Tools – Test inbox placement across major email providers.
Email Finder – Discover valid email addresses for your prospects.
Email Warmup – Gradually build your sender reputation.
60+ Integrations – Connect with popular marketing platforms, CRMs, and website builders.
Military-grade security – CloudFlare Enterprise Security with WAF/DDoS Protection.
24/7 Customer Support – Average live chat wait time of just 20 seconds.
6. What Companies And Brands Use ZeroBounce?
ZeroBounce serves over 400,000 clients worldwide, including many prominent brands and companies across various industries. Their customer base includes:
Technology giants:
- Intel
- Samsung
- Ubiquiti
Consumer brands:
- Coca-Cola
- Unilever
- VistaPrint
- Airbnb
- Arlo
Professional services:
- PwC
Fitness/lifestyle brands:
- Strava
Other notable customers:
- Tata Nexarc
- AAA
- BBB
The service caters to businesses of all sizes, from small operations to global enterprises. ZeroBounce has been recognized as a leader in the Email Verification category by G2 for Spring 2025, earning badges for Best ROI, Best Relationship, Best Support, Easiest to Use, and Fastest Implementation.
7. How Have They Benefited From It?
Companies using ZeroBounce have seen remarkable improvements in their email marketing performance, as shown in numerous case studies:
The Links Guy reduced their bounce rate from 10% after hitting issues with their sender reputation.
Belkins (B2B lead generation agency) decreased bounce rates by more than 19%, enabling consistent growth.
BarCups increased email engagement to 78% by focusing on list quality rather than just changing email service providers.
The Workplace Depot (UK workplace equipment provider) solved their 4.60% bounce rate and eliminated spam complaints.
MediaShares (marketing consultancy) reduced bounces to almost 0%, getting their ESP account reinstated after it was canceled due to a 12% bounce rate.
Coldlytics (data provider) now delivers 100% reliable prospect data after cleaning lists that initially contained up to 50% invalid addresses.
Image Source (IT company) saw a dramatic improvement from 19% bounce rate to just 0.85%.
Copyhackers further refined their already good bounce rate from 0.36% to 0.22%, with founder Joana Wiebe noting, “the biggest benefit of using ZeroBounce is sending more confidently.”
These real results translate to better deliverability, higher open rates, and ultimately more successful email campaigns and business growth.
8. Does ZeroBounce Come With A Satisfaction Guarantee?
Yes, ZeroBounce offers a strong satisfaction guarantee by standing behind the accuracy of their service. They guarantee 99% accurate email verification results, which is one of their key selling points.
While their website doesn’t specifically mention a traditional money-back guarantee, they do offer several risk-reversing features:
- 100 free monthly validations for new users with business/premium domains
- No charges for “unknown” results (when they can’t verify an email)
- No charges for removing duplicate email addresses
- Credits that never expire, so you can use them whenever needed
- Monthly subscriptions that can be canceled anytime with no long-term commitment
- 24/7 customer support with an average response time of just 17 minutes
The company’s confidence in their service is also reflected in their transparent pricing structure, strong security standards, and multiple industry certifications. Their 4.8/5 star rating from over 2,565 reviews further demonstrates high customer satisfaction and reliability.
I appreciate that ZeroBounce focuses on delivering consistent quality rather than relying on refund policies.
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